Facility Manager Team

Posted: 02/07/2021

Summary

Derrel's Mini Storage, Inc. is looking for a qualified Facility Manager Team(s) of two people. Under general supervision, the Facility Managers are responsible for overseeing all aspects of the day-to-day operations of one of our self-storage facilities. Facility Managers are expected to operate and maintain the facility with the utmost care and quality.

Duties

Essential Duties and Responsibilities include, but are not limited to, the following:

  • General office and clerical skills including telephone sales, record keeping, computer bookkeeping, rentals, vacates, transfers, and other customer service needs
  • Collection of money from customers and bank deposits
  • General maintenance and upkeep of the physical appearance of the property including sweeping, weed control, painting, cleaning, minor door and/or building repairs, trash removal, and replacement of accessible lightbulbs
  • Cleaning and general upkeep of the property residence, office, and restrooms
  • Understanding and compliance with all operational policies and procedures as outlined in the Employee Handbook and Property Operations Manuals
  • Merchandise sales, inventory, and supply requisitions
  • Upkeep and care of company equipment as necessary

May also include:
  • Assistance with delinquent tenant process including customer mailings, over-locking units, cutting locks, inventories, and sales
  • Conducting business before or after established hours in order to accommodate unique customer needs

Requirements

Both members of the Facility Manager Team must be able to perform each essential duty satisfactorily:
  • Excellent customer service skills
  • Strong interpersonal and communication skills- both written and verbal
  • Proficiency with Windows-based personal computer applications
  • Ability to read and interpret instructions, documents such as rental agreements, safety rules, operating and maintenance instructions and policy manuals
  • Basic mathematical skills including the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to apply common sense, good judgment and offer solutions in dealing with problems
  • Must be organized, efficient, and professional at all times
  • Must be reliable, honest, and trustworthy

Nice To Haves
  • Bilingual
  • Previous self-storage experience

Benefits
  • Bonus program
  • A one-bedroom residence with all utilities paid
  • Paid vacation and holidays
  • Retirement and other savings plans